Boil Water Alerts are Broadcast to our customers by an automated voice phone call system known as “One Call Now”. Please confirm you have a current phone number on file as your primary contact number to receive these important messages.
-3/4/25 3:30 pm: A boil advisory has been issued for portions of Bear Creek Rd and Allender Trace Rd until Thursday, March 6, 2025 at 5 pm
- 3/3/25 4:15 pm: A boil Advisory has been issued for 7200-7850 Keith Donaldson Rd & Brown Park Trace Rd until Thursday, March 6th at 5 pm.
During a Boil Advisory you may experience the following:
- Low water pressure or a total water outage
- Discoloration or sediment in your water
- Air in your water.
Please use care when doing laundry if you are experience discoloration of water.
Once water service is restored, bring all cooking, and drinking water, to a full boil for 5 minutes, before using.
**This does not include, water used for bathing, laundry, etcetera.