Brown County Water Utility Inc. offers a wide variety of convenient payment options for our customers. Simply choose the option that best suits your needs.
Online Bill Payment
For our member's convenience, Brown County Water Utility, Inc., is happy to accept credit and debit cards. Simply click on the "pay your bill now" button to the right or at the bottom of this page. A convenience charge will apply. Current Charges are due on or before the 20th day of every month to avoid late fees.
Current charges are Due on or Before the 20th day of every month to avoid late fees. Past Due Charges Must Be Paid According to the Mailed Billing Statement Due Date to avoid Disconnection of Water Service. Online Bill Pay Statements are not intended to replace your MAILED Billing Statement. Contact our office if you did not receive a mailed billing statement.
Through our online bill payment link you can access your account information. First, establish an online bill payment account, if you haven’t already. You don’t have to pay your bill through the online bill payment account, but you can use it for informational purposes. You can access your last 12-months water usage history, billing & payment history and view your most recent billing statement, which is where you could check your water usage a little earlier than receiving your billing statement through the regular mail. We typically produce our billing statements the first day of every month.
THE OFFICE LOBBY IS CLOSED TO THE PUBLIC UNTIL FURTHER NOTICE
THE DRIVE-UP IS OPEN
FOR YOUR OWN SAFETY
PLEASE DO NOT WALK-UP TO THE DRIVE-UP WINDOW FOR SERVICE
Stay in your vehicle!
In Person Office or Drive-up
To avoid longer wait times, please note that Mondays, the 20th day of every month and the first day after a holiday are normally very busy. Current Charges are due on or before the 20th day of every month to avoid late fees.
Pay By Phone Credit/Debit Card Service
For our member's convenience, Brown County Water Utility, Inc., is happy to accept credit and debit cards. Simply Call Toll-Free 844-286-1786. A convenience charge will apply. Current Charges are due on or before the 20th day of every month to avoid late fees.
Payment By Mail
If paying by check or money order through the mail, please send all payments with your payment coupon in the provided envelope. Please mail your payment at least (7-10) business days before the due date specified on your bill. Brown County Water Utility is not responsible for mail delivery and does not go by the postmark on the envelope. Current Charges are due on or before the 20th day of every month to avoid late fees.
Automatic Bank Draft
The worry-free way to pay your water bill. With this service, the amount of your monthly bill is automatically deducted from your bank account and credited to your utility account. There is no set-up fee or charge associated with this method of payment. To set up Automated Bank Draft, simply download and fill out the Bank Draft Authorization Agreement Form located at the bottom of the page or in the Forms & Reports Section. Drop the application off or mail it to our office, along with a voided check.
Payment Night Depository on Location
You may pay your bill in person at our office address 24/7 by using our convenient Night Depository; envelopes available on site. We accept cash, check, or money orders. Current Charges are due on or before the 20th day of every month to avoid late fees.
Payment Through Financial Institution Online Bill Pay
Many financial institutions such as major banks offer their customers the ability to pay their bills through an online bill payment service (through your bank's website). Normally, these services debit the customer's checking or savings account to pay the bill. Depending on the financial institution, they may or may not charge a fee for the service. Payments may take up to 7-10 business days to post to the customer's account. Online Bank Bill Payments come to BCWU in check form, not electronic. Please consult with your bank for more information. Current Charges are due on or before the 20th day of every month to avoid late fees.